What Paradigm 3 can do is … manage the registering and processing of customer complaints.
The processing methodology is designed as a style with a new page and fields to be completed for each sign-off section using the Improvement module.
Attach reports, photo’s, emails etc. to each complaint.
Paradigm 3 is supplied with a Customer Complaint style ready to go, or you can design your own.
To manage and process customer complaints, you can purchase the Improvement Module.
